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Cloud Computing and SaaSCloud Computing and Software as a Service (SaaS)
I was asked the other day is Cloud Computing like SaaS? Well I thought I would share the response for anyone else that night be interested in my opinion.
SaaS is about delivering a single application, normally this application has been written to be very scalable and a single application instance can serve many many customers. Almost exclusively these applications are Web 2.0 applications delivered to the end user in a browser from the Internet or Cloud.
A good example of this is SalesForce.com a well know CRM application.
The similarities between SaaS and Cloud Computing are the fact that the client is buying a service which normally consists of the applications an amount of storage space and a Service Level Agreement provided by a service provider. With both the solutions you normally get an elastic infrastructure 10 people 1 month 100 the next without the typical infrastructure considerations
Cloud Computing is however more about providing a completely integrated IT solution a mix of Web 2.0, and traditional applications including Office and hosted voice all within a hosted desktop.
So I would say the differences are:
Cloud Computing is capable of delivering an integrated IT solution comprising of all your applications rather than a single application.
Cloud Computing is about running your IT as a service with predictable costs and a quantifiable Service Level Agreement.
Read more »The trouble with voice over IPI feel compelled to write something about the telephone experience I have had with 4 companies in the last 3 weeks that I almost abandoned the call. In fact twice I had the phone put down on me because they could not hear me. The most amazing thing was that 2 of them were IT companies.
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Applications for Serviced Offices
We are a specialist hosted application provider and have the UK's widest range of integrated applications available on a monthly subscription.
These vary from a simple email and CRM application to everything a small business needs. For example we can provide a complete hosted desktop delivering a suite of applications.
We can complement the service you already provide to your serviced office and virtual office clients. Our service is based on a simple per user, per month fee. And there's no minimum contract.
You won't have to make any financial investment and the service is yours at the click of a mouse.
Support calls for all hosted applications are handled directly. That means you can offer applications to your clients, giving them added value and you additional revenue streams. Your clients are even billed directly so you have no financial risk or administration costs.
This service means you can provide applications that span multiple offices and integrate with home working too. You can provide an improved, more comprehensive service that includes IT infrastructure, applications, mobility backups and disaster recovery. All of which means you can form stronger, longer term relationships with your clients.
- Retain clients longer
- Add additional revenue stream from existing clients
- No administration or financial investment
- Residual revenue from departing clients
